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About us

Built by operators, for operators everywhere.

Qontaktly started because the people running boutique hotels, hostels, and guesthouses deserved software that actually understood how they work, not an enterprise tool priced for a 200 room chain.

A front desk team welcoming guests

Our story

Qontaktly began as an internal tool. The team had been running properties in Bali and Bangkok, juggling four different apps just to keep up with guest messages, channel updates, and housekeeping.

Every PMS on the market either charged $17 to $29 per unit, unaffordable for a 30 room hostel, or was missing the fundamentals like WhatsApp messaging and a commission free booking engine.

We built our own. Other operators asked for it. Now it runs properties across Asia, Europe, and the Americas, and ships new features every week.

What we believe

The principles that shape every decision we make and every feature we ship.

Local, everywhere you operate

Multi currency, regional payment gateways, and guest messaging in the language your guests speak. From Bali to Lisbon to Mexico City, the local details are baked in, not bolted on.

Flat pricing, always

We refuse to charge per unit, per room, or per booking. Grow from 10 to 100 rooms and your bill stays the same.

WhatsApp is the channel

WhatsApp is the messaging app billions of travelers already use, from Europe to Latin America to Asia. We made it a first class channel, not an afterthought.

AI that actually helps

Not a chatbot on top of your site. A concierge trained on your property, replying in the guest's language, escalating to humans when needed.

Ready to simplify your property operations?

Start a free 14 day trial. No credit card. Be live before dinner.